Reporting a Technical Issue with Brave Browser

Dear Brave Support Team,

I am experiencing an issue while using Brave Browser and would like your assistance in resolving it. Below are the details of the problem:

Description of the issue:

The browser encounters errors or malfunctions when I visit the website https://www.africandiurnalsafaris.com/. The page either doesn’t load properly, displays content incorrectly, or crashes the browser.

Steps to reproduce the issue:

  1. Open Brave Browser.
  2. Navigate to the website https://www.africandiurnalsafaris.com/.
  3. Observe the issue (e.g., incomplete page load, distorted layout, or browser crash).

Device information:

  • Operating System: macOS Ventura
  • Brave Browser version: Version 1.62.121

Expected result**: The website should load properly and function without errors.

Actual result: The browser fails to load the website correctly, causing errors or crashes.

This issue seems to occur only on the specified website and does not happen with others. I hope this information helps in diagnosing and fixing the problem. Please let me know if you require further details or specific troubleshooting steps on my end.

Thank you for your support!

Best regards,
Lamecky

Hi @lamecky1223, thanks for reporting. Can you confirm which version of Brave you’re using?

@steeven

@lamecky1223 I just tested and have absolutely no issue.

  • Test with Shields off
  • Test in a private window to see if you have the same issue?
  • And if you do have issues in the above, then try in a second browser profile without making changes to it?

NOTE
Keep in mind your browser is greatly outdated. The current version is 1.74.50. If you are on 1.62 as you mentioned, it’s quite a bit behind. You should update your browser. I believe MacOS Ventura is still able to update.

I was also able to visit/view/use this site without any issue. I think it is highly likely related to the fact that you’re using a very outdated version of the browser.

Is there a particular reason in which you have not updated the browser to the latest version? MacOS Ventura should support all versions of Brave at this time.

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It’s was version outdated, the latest version updated and its function okay now! Thanks

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