A retailer webpage that formerly loaded without issue no longer does.
Since the page loads normally in Safari I assume something in Brave is preventing the page from appearing normally.
I don’t know why this started happening, however, because in the past it didn’t occur even though I was using Brave.
What is the procedure for troubleshooting this type of issue?
Thanks.
macOS Catalina (10.15.7)
Brave v.1.69.168 Chromium: 128.0.6613.138 (Official Build) (x86_64)
Might a member of Brave team be able to test the webpage in question -or- advise whether a pop-up blocker or specific Shield might be preventing the webpage from loading properly?
I’ve been advised by the retailer that its website did undergo some revisions recently – although I had noted changes to the webpage in question and was still able to successfully load it before the current problem began occurring, which now happens every time I try to view the webpage.
Thanks.
@mk7z well to start, can you please share the specific site in which you’re seeing this issue on so that we can test on our end?
@mattches . . . Yes. Can I do it via DM? The reason why will be clear.
It is, btw, a specific webpage, not a site-wide issue. The website’s other pages seem to load normally following the revamp.
Yep – I’ve sent you a DM just now.
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