QR code not being generated (sync with Blocksite)

I use Blocksite, and want to use the Sync facility so I get the schedule facility to work on my phone.
In the Desktop Browser Blocksite extension, when selecting the “not synced with app” button it checks whether you have the app (I click Yes) and gives instructions to scan the QR code.
But no QR is generated, it’s just the circle spooling round, not matter how long you leave it.
Does it work, can anyone help?
I’m sure it’s likely to be my settings, quite a few links, Bank popups, new tabs etc don’t work and I have to disable Shield protction or try to made exception for that page.

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