Profile flagged. Can´t verify wallet

Brave Rewards Rewards Support
1

Briefly describe your issue:

It says my profile is flagged and can´t connect to Uphold or Gemini wallet.

What Operating System and Brave version are you using (Menu --> About Brave)?

Android 12, Brave ver 1.37.112

Is your browser wallet currently verified? (yes/no)

No

What date did you verify your wallet?

08/12/2021

Have you been able to successfully receive payments in the past?

yes

Are you using a VPN? (yes/no)

yes, Blokada

Are you in a supported region (see here for list of supported regions)?

yes

Does your device pass the SafteyNet check (Android only)?

yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

yes

2

My account also shows that it is flagged can’t connect to uphold wallet.

Using Windows 11 OS

No VPN
TRIED TO VERIFY MY WALLET today

my last month payment was on hold

3

Error: Brave Rewards profile is flagged

Unfortunately, your Brave Rewards profile has been flagged, and you’re not able to verify with a custodian at this time. This flag can sometimes be due to irregular Brave Ads activity, though it can also be a false positive.

Note that while your Brave Rewards profile is flagged, you won’t be able to verify.

No action is required on your part. Your Brave Rewards profile will be automatically reevaluated on a regular basis to determine when (or if) the flag can be removed. Please try again every so often to see if the flag has been removed.

Learn more about Brave’s process for flagging Rewards profiles.

this message it is showing

4

Same problem but I got solution from brave browser’s staff.

5

@rcrd1 @Majidwani Please check again to see if you are unflagged? You may have to relaunch the Browser and wait a few minutes. Do post an update.

6

@Aman_M I’m unflagged now. Thanks for your help. You rock \m/

1 Like
7

@Aman_M Thank you so much I’m unflagged but my last months rewards are not showing anywhere… before this it was showing pending but when I was flagged they are just gone not showing anywhere

8

The banner “Your X BAT will arrive in Y days” remains only till 11th but it does not mean that payouts will be completed by then. This month has seen major hiccups (unwanted flags + only 0.25 BAT as claim + claim disappered etc.) and Brave is working on it.

Payouts of this month will be issued again-

However payouts for verified wallets are generally processed next month but you can still be hopeful.

1 Like
9

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