Problem in Rewards claiming

[pankajr45]

Hi i am Pankaj. I am using brave browser for Android, browser version 1.41.100.when iam click on reward claim option, then something went wrong message appeared and my rewards not credited. Please help

*Is your browser wallet currently verified? (yes/no) yes
What date did you verify your wallet? November 2021

Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no) no

Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? yes

[steeven]

Does your device pass Safetynet? You can test here: https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US.

[pankajr45]

If safety net not passed, So will I not be able to claim the rewards??

[Saoiray]

@pankajr45

safety net not passed

Correct, if you can’t pass SadetyNet on your Android, you can’t receive BAT. It’s a safety thing done to help prevent fraud. If you don’t pass that, it means you’re likely on a custom ROM or something of the sort, which means checks aren’t in place to prevent you from falsifying a lot of things.