For people who respond here, you’ll mainly look for the two icons that I’m showing in screenshot below. #1 is a Moderator badge, meaning they have admin rights and most likely is a Brave employee. #2 is the Brave lion, which is also a Brave employee symbol. If you see both of those, that’s 100% to know it’s someone from Brave Support. If they only have one or use something just as their profile picture, then they are likely fake.
Then you have people like me. You see Community Ninja? That is a badge that is given by Brave Staff. What it means is as you see below:
To be clear, this means that I’m just a normal User like yourself, only I have dedicated a lot of my personal time to help others and have been acknowledged by Brave. The badge is there to show I’ve earned trust from them, though it also means I’m still very limited on the help I can offer.
Not really. There is actually an email but it’s hardly used and they unlisted it from the pages a while ago. Overall they try to have people come here first, just to kind of filter issues and try to get simpler things resolved. Otherwise they’d end up with way too many nonsensical things.
There are “support tickets” that you can create over at https://support.brave.com/hc/en-us/requests/new but those are usually for more issues with payments, such as Creators, Rewards, or with Brave Premium.
It would be the same way it shows when you go to Brave Wallet and then to the NFT tab.
So on the Portfolio tab, which is brave://wallet/crypto/portfolio you’d scroll down to see:
Then once open, you can first search to see if the NFT is on the list. You can type in the name or you can scroll through. I am going to assume it’s not on the list because I don’t think there are any NFT preloaded. If that’s the case, you’ll need to hit Add Custom Asset. But just so you can see the page that would appear before that:
Once you click on Add Custom Asset, you’ll need to click on the NFT tab, then you’ll input all the information it asks for.
What I can’t remember is if it’s automatically checked off and added once you do that, or if you’ll have to go back to + Visible Assets and then load it by making sure the box is checked.
NOTE
Brave is working on self discovery in Wallet so people don’t have to go through this long process. Until then, the NFT or crypto is actually on your Wallet but it doesn’t really “know” about it and therefore doesn’t display it to you. It’s basically just hidden away in a drawer. Once you make it aware and tell it to make it visible, then it will be right there on the list for you to see.