Outlook 403 forbidden

Browser Support
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4

@iriscl

So “a new profile seems to have worked for now” . . .

I would use the Brave Browser Settings of the new profile - take screenshots - to compare with the Brave Browser Settings of the old profile.

Of course, for the old profile, in a Brave Browser New Window, go to the Advanced tab at:

  • brave://settings/clearBrowserData

Time range: All time

ENABLE:

  • Browsing history
  • Download history
  • Cookies and other site data
  • Cached images and files

Click Clear data

Exit / Quit everything. Restart the Mac.

In other words, for the old profile, clean house as much as you can.

Please establish a routine for data backup.

Where Brave Browser has usually been installed on the Mac:

/Applications/Brave Browser.app

/Users/username/Library/Application Support/BraveSoftware/

The initial Brave Browser Profile is, by default, named “Profile 1” (unless you change that name → brave://settings/getStarted).

The folder that contains the initial Brave Browser Profile, is the Default folder (a name that you must not change):

/Users/username/Library/Application Support/BraveSoftware/Brave-Browser/Default

If you create 1 additional Profile (aka “Profile 2”), it will be stored in folder Profile 1:

/Users/username/Library/Application Support/BraveSoftware/Brave-Browser/Profile 1

If you create another additional Profile (aka “Profile 3”), it will be stored in folder Profile 2:

/Users/username/Library/Application Support/BraveSoftware/Brave-Browser/Profile 2

AGAIN, IF you have not changed the Brave Browser user Profile names, THEN:

Profile named “Profile 1” data is in folder named “Default”

Profile named “Profile 2” data is in folder named “Profile 1”

Profile named “Profile 3” data is in folder named “Profile 2”

etc.

That pattern applies to all Brave Browser Linux OS, MacOS, and Windows OS users.

/Users/username/Library/Application Support/CrashReporter/Brave Browser ... .plist

/Users/username/Library/BraveSoftware/

/Users/username/Library/Caches/BraveSoftware/

/Users/username/Library/Caches/com.brave.Browser/

/Users/username/Library/Logs/DiagnosticReports/Brave Browser ... .crash

/Users/username/Library/Preferences/com.brave.Browser.plist

/Users/username/Library/Saved Application State/com.brave.Browser.savedState/

And the “Brave Browser … .diag” reports within:

/Library/Logs/DiagnosticReports/

You might not find:

/Users/username/Library/BraveSoftware

. . . do not worry about that.

Be Prepared

On the Mac, I use a combination of bash shell and AppleScript scripts, in order to daily backup the BraveSoftware folder at:

/Users/username/Library/Application Support/BraveSoftware

The script(s) make a .zip compression of that folder, and then name the folder with a chronological name; examples:

  • 20250403_BBSftWr_BKUP.zip
  • 20250404_BBSftWr_BKUP.zip
  • 20250405_BBSftWr_BKUP.zip

. . . and those files are stored safely out of the way, of the Brave Browser installation paths. Also stored, on external drives.

When I encounter some problems, I exit / quit Brave Browser. Swap out the current BraveSoftware folder at:

/Users/username/Library/Application Support/BraveSoftware

Replacing with the recent backup that I made.

Takes less than 1 minute. Problem solved at a much, much greater speed and efficiency . . . because I back up my data. Every day.

In your case (403 issue), I would have done that, swapped out the BraveSoftware folder for the recent backup that was made 3 days ago.

Or, I could swap out the Default folder or another Profile folder.

But I most often, swap out the BraveSoftware folder.