Out of HTML5 offline storage space error when using mega.nz

performance
#1

Description of the issue:
When downloading files from mega.nz, I’m almost always getting this error msg “Out of HTML5 Offline Storage space,” but when I try to download the same file in Chrome, it works fine. This happens even if I clear my cache. In addition to clearing my cache in settings, are there any other measures I can take to clean my HTML5 storage?
Steps to Reproduce (add as many as necessary): 1. 2. 3.
Try downloading a file that’s more than 1G in size from mega.nz
Actual Result (gifs and screenshots are welcome!):
Write error: Out of HTML5 Offline Storage space
We recommend you install the MEGA desktop app to download large files.
Expected result:
Downloading file
Reproduces how often:
Almost every time I try to download a file more than 1G in size.
Brave Version(See the About Brave page in the main menu):
Version 0.61.51
Reproducible on current live release (yes/no):

Additional Information:

#2

@Shozo,
Can you provide an example DL link I can use to test on mega.nz?

#3

Sure, here’s a link you can test https://mega.nz/#!6SoE0AAY!_YpRoyGq0Lt9IkVxGI1q76dTlMXTXBucuqHSzb6HKzY

#4

@Shozo,
Sorry for the late reply.
When you first attempted to download the file, were you prompted to “Allow” mega.nz to store files on your device?

#5

Yes, I got the prompt, clicked Yes, and then a few seconds later I would get the HTML5 storage error.

1 Like
#6

@Shozo,
Apologies for the late reply. Going to be digging into this tonight/this weekend and will hopefully have more info for you soon.

Have you tried to download the file with Shields down?
If not, try testing this way. If you don’t receive the error, it maybe an issue with Brave blocking Device Recognition on the site – In which case, you would simply need to set the Device Recognition setting in the Shields panel on Mega.nz to Allow all Device Recognition.

closed #7

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