One printer not recognized


Description of the issue:
How can this issue be reproduced?

1.Epson MFC printer is no longer recognized, three others are.
2. I removed and installed it to no avail.
3.It is recognized in other applications, just not Brave

Expected result:

Brave Version( check About Brave):
[Version 1.26.74 Chromium: 91.0.4472.124 (Official Build) (x86_64)]
(https://brave.com/latest/)

Additional Information:
OS 10.14.6, MacBook Pro late 2013

Hey @Brimac ! Welcome to the community :slight_smile:

Do you have any other browser installed on your device? If so, can you try to print on them to see if the issue is isolated with Brave? I see that you said it works with other applications, but I need to see if its specifically with browsers.

Thank you,

Porridge

Hey GBP, thanks for the help. I should have been more specific. No problem with Safari, UR, Opera or Chrome. Only Brave refuses to see the Epson Workforce 545. The Epson 1430, HP laser jet and Brother MFC are all available. It used to find it in the print dialogue, but for some reason, stopped.

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Also, all are connected via wifi.

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Do you have any extensions installed? If so, can you try disabling them?

Porridge

I have three, but they were all there before it stopped working. I will try disabling them.

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I disabled them all, to no avail…

Can you send a screenshot of the print page window that pops up when you print a page on Brave?

Can you also try to print int a Private window ? If that does not work, can you create a new profile and see if that is able to print?

Thank you,

Porridge

Here is the PRINT window:
Screen Shot 2021-07-13 at 1.25.21 PM.png

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I get the same with a private window.

I’m not sure how to create a new profile.

Click on the menu icon in the top right corner > create a new profile.

Porridge

Thanks, I’ll give it a go.

Bri

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