UPDATE (3:50 PM EST, Feb 17, 2020): Service should now be restored for most users!
Dear Brave & BAT Community,
We’d like to notify everyone of some continued downtime on our Brave Rewards claim servers. The maintenance status for our Brave Rewards claim servers can be tracked on our live server monitoring dashboard, here: https://status.brave.com
What is the Brave Rewards claim server?
The Brave Rewards claim server handles claim events in Brave Rewards. It is responsible for “Claim your ad earnings now!” or “Claim this free token grant!” notifications in Brave Rewards.
What happens when I try to claim when the Brave Rewards claim server is down?
If the Brave Rewards claim server is down, you may see an “Uh oh! There was an error…” message or endless spinner/loading icon when clicking/pressing on your claim notification(s).
Screenshot of the endless spinner on Android:
When will service be restored?
We aim to restore Brave Rewards claim services for most users within the next few hours. (Some users who were affected by the v1.3 bug may experience some additional downtime.)
Thanks for being with us!