Briefly describe your issue:
I have stopped receiving any ads or payout from my desktop machine. My phone continues to receive ads and says I continue to accumulate money in my wallet however my Uphold wallet only reflects the amount that shows on my desktop app.
This issue seemingly came up when I tried to join my mobile phone to the same Uphold wallet my desktop phone is joined to.
Looking at my past statements on my desktop it has been months since I received rewards on that device.
What Operating System and Brave version are you using (
Menu --> About Brave)?
Desktop - [Version 1.31.87 Chromium: 95.0.4638.54 (Official Build) (64-bit) Windows
Mobile - Brave 1.30.89, Chromium: 94.0.4606.81 - Android 11
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Over 2 years ago
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??