I trust this letter finds you well.
In the last month and a half, I’ve received only 1 ad in total (although I have my ads set to max 5 per hour). I understand that the no. of ads per hour category is merely a set preference, and not an obligation. I also understand that, on some days, one may not see any ads at all (and I’m perfectly fine with that). However, 1 ad per 1,5-month seems a bit of a stretch.
Now, I’ve gone through all the steps enumerated here: FAQ: Why am I not seeing Brave Ads?, but to no avail. I’ve also forwarded my “rewards internals” info (received here: brave://rewards-internals/) to the help center, but have unfortunately received no response.
I’d also like to add that I’ve been unable to claim the BATs earned in April and May (not that I can boast with an amount worth mentioning :)). Perhaps the two problems are somehow related?
Any help would be greatly appreciated.