Briefly describe your issue: I am not able to link my uphold account and it asked me to contact support
What Operating System and Brave version are you using (Menu --> About Brave)?
Is your Brave Rewards Profile currently verified? (yes/no) : yes
What date did you connect a your Brave Rewards Profile? : 5/27-28
Have you been able to successfully receive payments in the past? No, new account linkage. Did with Gemini when that was allowed on my old laptop.
Are you using a VPN? (yes/no) no
Are you in a supported region (see here for list of supported regions)? Yes
Does your device pass the SafteyNet check (Android only)? N/A
Have you fully completed Uphold’s CDD requirements? Yes
Same exact issue, except I never used Gemini in the past. I can’t link Uphold to Brave.
@gwunit @Tahzgard
please take time to search through existing topics before creating your own. There already have been many topics I’ve had to close because duplicate posts are being made, which helps nobody. Please track the aggregate topic below:
Thank you for reporting everyone. This issue has been escalated and I will update this thread when it’s resolved. Thank you!
TL:DR = Yes, they see reports and are aware of the issue. This happens every once in a while and generally just needs us to be patient. Brave and Uphold fixes the problem when they are in. Reminder: They don’t work on American holidays or weekends in general (and I’m posting this on Memorial Day, an American holiday). If you were connected to Uphold before, you’ll still earn and receive payments…you just won’t see your balance displayed in the browser and won’t be able to tip. This should be re…