I’m using Brave on several devices: Windows 10, Windows 11 and Android.
This one is Brave v 1.47.171 on Windows 11
Is your Brave Rewards Profile currently verified?
Yes
What date did you connect a your Brave Rewards Profile?
I don’t remember. But last time, on my Android 12 July 2023
Have you been able to successfully receive payments in the past?
Yes. Last payment was for April, and I received it on 2 May 2023. Since then I have been receiving ads but not the rewards.
**Are you using a VPN? **
sometimes
Are you in a supported region (see here for list of supported regions)?
Not currently, I’m in Germany, but I connected last time my Brave Rewards Profile during my vacation in France.
Does your device pass the SafteyNet check (Android only)?
Yes
Have you fully completed Uphold’s CDD requirements?
Yes
I’d like to know if my May rewards will be sent with the June ones? I waited about 10 days or so after the May payment because I had seen a lot of people mention the lack of payment on here. When nothing came through, I wrote a support ticket and got the automated reply but no actual reply. I followed up with an email but got no reply to that either. What’s the best way forward from here?
Ticket number - 206509.
I received a response from “J” that my account has been flagged but i remember seeing some post that some profiles were falsely flagged, was the false flagging issue resolved? Should i follow up on this or move from rewards since im flagged
Hi, I am trying to open a support ticket to find out why I have not received the rewards for the month of June in my Uphold wallet, but when I have to put the payment ID, it is not anywhere, nor can I get it in any way. I would like someone from support to give me a possible solution, thank you.
Did you follow the instructions and look at brave://rewards-internals? That’s where it would be listed. If it doesn’t exist, then it means you don’t have a valid profile and it would explain your issues.
I have still not had any rewards deposited into my Uphold account since this last message. I have also written a support ticket and not got any reply via that means either. Please sort this out Brave team!!
Hi Brad, I also have been fruitlessly awaiting for my missing BAT rewards since May 2023 but I still have NOT received any of my earned BAT tokens. Everytime the 7th/8th of every month comes, the browser message says “my reward have arrived” but my BAT wallet balance remains the same. Keep in mind my wallet is verified and connected. I have tried to contact support but I did not receive any help so far.
Its now August and I still have NOT received my June, July BAT rewards
to the Brave Customer Support team, pls help me ASAP. I need my BAT rewards tokens in a short notice
