No rewards received in Feb. and Jan rewards incomplete, and rewards desappears

Uphold verified.
I would like some answers about what’s happened with rewards:
. did not received Jan ads rewards this month
. disappearance of Feb ads rewards

There’s so much issues and no real explanations

1 Like

I’ve definitely not received any of my rewards for two months.
What’s happened please ?

You might want to provide more information. There really isn’t enough information to determine if the issue is related to the devices or settings you have or if it is a Brave Rewards issue.

This topic can help you troubleshoot issues before contacting support.

The support request template asks you to provide answers to these questions when asking for support:

Briefly describe your issue:

What Operating System and Brave version are you using ( Menu --> About Brave )?

Is your browser wallet currently verified? (yes/no)

What date did you verify your wallet?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

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