Briefly describe your issue:
No redeem button appears for the third month in a row. I see I have accumulated BATs but I cannot redeem it. I just don’t have the option.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Version 1.46.144 Chromium: 108.0.5359.128 (Official Build) (64-bit)
Is your Brave Rewards Profile currently verified? (yes/no)
It is not verified.
What date did you connect a your Brave Rewards Profile?
I don’t understand the question.
Have you been able to successfully receive payments in the past?
Yes I did. Monthly for a year at least.
Are you using a VPN? (yes/no)
I am using a VPN. But even when disconnected, the redeem button doesn’t appear.
Are you in a supported region (see here for list of supported regions)?
I am in a supported region for Uphold.
Does your device pass the SafteyNet check (Android only)?
I’m on Windows.
Have you manually turned off Auto-contribute on all of your devices?
Yes. This one and only device.
Thank you a lot !