No recibo mis pagos de Brave

Brave Rewards Custodian Support (Uphold, ZebPay, etc)
1

No brave no me paga las recompensas … de noviembre ni de diciembre.

saludos…

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Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
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Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?

Is your Brave Rewards Profile currently verified? (yes/no)

What date did you connect a your Brave Rewards Profile?

Have you been able to successfully receive payments in the past?

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you fully completed Uphold’s CDD requirements?

2

@matiassotelo1989 en general, es importante facilitar la información que se solicita en la plantilla. La has ignorado y, a su vez, normalmente se te ignorará. En este momento no sabemos si estás conectado y puedes ganar Recompensas, si estás en un país soportado, qué versión de Brave estás usando, qué sistema operativo, o cualquier otra cosa. Todas esas respuestas nos ayudarían a saber qué decirte.

Dicho esto, tal vez quieras crear un Ticket de Soporte de Recompensas en https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 ya que parece que tu problema está relacionado con los pagos.

3

muchas gracias. yagenere tt.

4

Hola Saoiray.

Uphold cancelo mi cuenta de la nada y no me dan explicación de nada. Estoy no hay otra Wallet que de soporte en el resto de países porque Uphold tiene un pésimo servicio y mal trato al usuario.

5

Please note, we are actively working on a self-custody solution.

1 Like
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