No ads reach me

[Andres_8]

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

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Description of the issue:

Several days ago I did not receive any ads, even though I use the browser on a recurring basis.

How can this issue be reproduced?

1. Days ago I did not receive any ads, although I use the browser frequently, I also have the rewards activated and I have it configured to receive 5 ads per hour.

Expected result:

I want the announcements to reach me, and I want to know why the announcements did not reach me.
Brave Version( check About Brave):
1.12.113
Mobile Device details
Xiaomi Redmi Note 4, Android version 7.0
Additional Information:

[ambrocioisaias2808]

Well in resume this is already reported and you are not the only one:

@Mattches

For those of you who are not seeing ads, please know that the team is aware of the concern and are working presently to get the issue resolved. We mentioned previously that Rewards/Ads support may be slower than usual as we’re reorganizing the way we handle these kids of issues in order to create a more efficient support system:

[shyno]

I have the same problem for some time already (most of August). Any idea of when it will be solved?