New Phone: Exceeded 4 devices workaround?

Hi - my last phone just died and I tried to add my uphold account to the new phone but I got an error to say I have exceeded the device allowance.

How can I remove my previous, defunct, device from the allowance and replace it with my new device?

All answers when searching points to this not being possible - if that is true, I am am bit shocked and confused why this is the case and then I want to know how I can transfer the BAT from my new phone to an exchannge?

Thanks!

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