New Brave Profile not creating

[Visionairy]

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1. When I click on add new profile a window comes up
2. When i click on the Add tab theres a flash of light through screen
3. The Add tab doesn’t go anywhere to offer options to complete set up

I’d like help to create a new Brave profile

Brave Version Current - 1.61.120

Computer is partitioned

Thanks for any help

[Mattches]

We had some other users encountering this issue as well:

I can't add a new profile

Hi, Thanks for reaching out. I just installed on top and was able to create a new profile. Yuji

One user had success resolving this issue by simply installing the browser again — no need to uninstall, simply download and run the installer again (your data will remain untouched) and see if this makes any difference.