My pending payment didn't received!?

Brave Rewards Creators
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Good day support team!
I didn’t recieve my pending payment for month of may? I’m waiting for two days then my friend already received his BAT the when I check my publisher account my BAT is in pending again for july? Please help me… It is a bug or what?

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Hello @proffymuh29,

There are several reasons why you may not have received your tokens in Uphold on the 8th of the month:

  1. You may not have completed Uphold verification before the 1st of the month. If this is the case, please make sure to verify your account with Uphold as soon as possible to receive your payout on the 8th of next month. (You will only need to verify with Uphold once.)
  2. Brave’s Creator “BAT payout report” is generated on the 1st of each month. Therefore, any BAT a Creator receives after the 1st (e.g., in the form of tips or referral confirmations) will be carried over to the next payout date.
  3. Your account was suspended or placed on hold pending further correspondence with the Creator Support team. If your account was placed on hold, the Creator Support team will reach out to you. If your account was suspended, you will receive an Account Review notice upon logging in.
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