My January Brave rewards have not been credited to my account

hello.Wallet payment ID: 23378dba-c4c1-46b4-a086-af9ff9e24c4f 3.428 bat which was supposed to be deposited in January still has not been deposited. before, he went to bed on the 10th of every month. Could you please check. I have shared the photos below. have a nice day. my global id= jrcakmak96 mail=
I sent a message to support and was told to write here.

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