My bat tokens from my Brave creators account have not been transferred to my Uphold account yet

[fghaz02]

Hi there. In March I only received a fraction of my bat tokens (around a third of what I have) hoping that on the next payout day the remaining bats were going to be sent to my Uphold account. Unfortunately, no bat token has been sent yet and according to the Brave team, all the payments have been completed. Why does it take so long to receive tokens that had been accumulated ages ago. And what was the point in sending out just a fraction in the first place? Your input on this issue would be highly appreciated.

Kind regards,

Davide

[saereV]

Hi, @fghaz02, there are instructions to follow at Support’s post that may help you:

April 2021 Creators Payout

Brave Creators Payout Status : Complete. This thread is intended for updates regarding this month’s Creators payout, which will begin to process Thursday, April 8th. If your contribution payout is missing, late, or incomplete, please wait until payments have completed processing before sending a DM with the email linked to your account. Before DM’ing the email linked to your account, look over these common causes for missing/partial BAT payouts: Your BAT balance was under the 5…

However, you should keep in mind that there is a known issue with BAT porting to Uphold at this time. Support is working on a fix, and you can follow status updates here:

Fix for BAT not porting to Uphold wallet

This is still a known issue that’s being investigated. We appreciate your patience as we continue to work on a fix.

[fghaz02]

Thank you for getting back to me so quickly. Let’s what happens in the next few days.