@jo261 I’m seeing a few things here, so let me try to address them individually. First off, I’m glad to hear you were finally able to get things straightened out with Uphold and your account seems to be created and active.
In terms of BAT/vBAT, the challenge is that vBAT was removed as of October 2023. They started warning people that vBAT would be going away and that everyone needed to link to custodial accounts at the end of 2022 and put out some big articles starting January 2023, such as what I linked earlier in this thread.
This vBAT, which is BAT owned by someone not linked to a custodial account, essentially should no longer exist as deadlines have long past. That said, I do know they have been trying to put in extra effort to help and accomodate Creators. If they are asking you to do lots of things, it likely is because they are trying their best to search through data and see if they can get you the BAT. Technically they could just straight up tell you that you waited too long and missed out. If they aren’t doing that, then at least should be a good indicator for you.
In terms of past transactions, that got purged along with vBAT. Brave has never wanted to accumulate data on us and had things as close to peer to peer as possible, just serving as a proxy for payments to process. Ever since they implemented On-Chain for tipping, they revised the website. Now when tips are made, Brave no longer is a proxy. Payments aren’t held and issued monthly but instead they get sent and arrive immediately.
In fact, that post from January 2023 had a section detailing that. You can go back to https://brave.com/rewards-changes/ if you want, but I’ll quote from it below:
If you’re a registered Brave Creator, we will be removing the “balance” indicator in the Brave Creators dashboard. The balance you see in your Creators dashboard mostly keeps track of vBAT that was contributed to you but is still pending to be paid out to your custodial account, so will no longer be needed.
To circle back to your last point where you say nothing seems to have changed, I’m not sure what the final answer will be. You still have someone from Brave talking to you via the support ticket you’ve made before, right? If so, I’m sure they are doing what they can to see what they can do to help. If you’re saying they aren’t speaking to you, then we can try to tag in someone to clarify the circumstances and give a clear answer on your situation. At the very least though, you should be able to start receiving direct contributions from anyone trying to support you now.