Hello,
For a few years I had created a Brave Creator account, it allowed me to receive tips from visitors to my website and my various social networks.
However, I just realized that I no longer had anything in my account. Where did my accumulated BAT go? I never withdrew anything, I was waiting for the amount to be high …
I checked my emails, I found nothing that explains this.
I see that I have a problem with my uphold account, I had tried to link it to my Brave Creator account a long time ago, I thought it was linked, but I just saw that it was not linked. I tried to link it again several times today, but without result. It is still not linked.
How can I recover the BAT that visitors have given me for a long time and how can I link my Brave Creators account to my Uphold account?
@jo261 just a warning, the Justinn reply and link is a scam bot.
As to BAT on Creators, I’m not sure of the situation entirely. Anything you would have earned while connected to Uphold would have been paid to Uphold.
And to the rest, I’m not sure what to say. If you’ve not been tracking, they sunsetted vBAT. vBAt is BAT that people received and/or tipped without a custodial account. You can read more about that at the links below:
Thanks for the reply.
I contacted Brave support more than 10 days ago, they replied asking for the creator email (it’s weird since they replied and they have the email) but they haven’t replied for over a week.
I’m stuck with uphold who doesn’t want to validate my account: they need to know the source of the funds, I told them “Brave”, I took screenshots, but they want official documents, the expected amount of donations or rewards that I receive from my content …, but I no longer have any funds noted in my Brave account or any stats for a long time.
And I have the impression that uphold is not interested in validating my account if it’s only to recover my brave creators earnings.
What they are asking on this for your account is where your income comes from. Then they validate it. This is part of what is called KYC/AML, which is Know Your Customer and Anti Money Laundering. They have to show due diligence to make sure you’re not going to be using money from illegal activities.
Generally speaking, you probably said too much or in the wrong way. In their questions about your income, you listed your website. This tells them you have earned money or expect it to be your primary source of income. As such, they now have to validate it. If you have never earned money from your content, you should never have mentioned it.
When I created my uphold account, they asked me the source of the funds I was planning to use. I put Brave. They asked me for proof and I sent screenshots of my Brave account, but they didn’t accept them.
They want to have official documents from Brave (Brave creator statements for 3 months…), the type of content I make to receive donations on Brave, the level of engagement on my content, the average donations, the information I collect…
I try to explain to them that I just want to create an uphold account to link it to Brave, but they are not interested. What they are interested in is why Brave? Why do I have funds on Brave? How did they get on Brave? What content do I make so that people give me donations… And they want documents, I don’t have any of that.
Thank you, Brave support just answered me. They told me to create an Uphold account first and provide them with any proof I could.
Let me reply a bit to give you some more of an understanding of where things got a bit more complicated and you experienced issues.
Right, so they were asking what money you already had in your possession and were planning to use to fund your account. Basically, whose money would you be using to buy and sell? Then they would have you prove that you have ownership and that it originated from the place you said you’re earning it. (So if you said getting it from the website, they would need proof it’s from the website and not from somewhere else)
As you did not yet have funds from Brave, you shouldn’t have mentioned it. This is where things got more complicated.
Correct. Because now that you mentioned this as your source of income, they have to make sure it truly is. Essentially they have to show they put in some effort to make sure the money you would be using to buy cryptocurrency isn’t money from selling drugs, stealing from people, etc. and that it’s not supporting terrorism or anything.
Crypto exchanges and banks can actually be fined, arrested, and/or lose licenses if they don’t try to put in the effort to validate everything.