My account has a Claim error. And current balance my BAT = 0. BAT quantity Completely disappeared

I do not understand why,
My account has a Claim error. And current balance my BAT = 0. BAT quantity Completely disappeared.
I don’t understand why. Thanks for your support
My info:

Wallet info

Key Info Seed: Valid

Wallet Payment ID: d3d41a70-b4db-4f8e-90ad-e7affabd993e

Wallet created: 07/22/2020, 06:31:24 PM

I sent the information to @steeven 2 days ago, but it has not been answered
Hope you support me soon

Please see response in DM. Thanks.

Hi @steeven
I only sent a message to you yesterday, regarding my “disappeared” BAT - so I realise it’s early to expect a response just yet :wink:
I noticed my 12 BAT have been sent to brave.com (I realise in message I’d said I didn’t know where it had gone, but spotted it afterwards). Hope you received the message with the details I’d copied from chrome://rewards-internals/ ? I’ll re-send if not.
Thanks.

I have the same problem with my account, I would like a solution, please, so that my referrals and referral link can be reflected.

please remove your wallet id it very sensetive data

1 Like

… still need help

Hi @Boothy - just responded. Thanks for your patience.

1 Like

Big thumbs up to @steeven for sorting things out :+1::ok_hand:
CHEERS :grin:

I have this problem too. I had a payout last month to my wallet for ads and it is gone now. I do not recall reinstalling anything.

I noticed my 0.75 BAT have been
sent to Auto-Contribute

Hope you received the message with
the details

i did not receive refund

For Brave users impacted by the Auto-Contribute bug 70
I’ll re-send if not.
Thanks.no adds received this month.