on Brave for last few months on Android phone my browser asked me to claim rewards. I clicked it and it just did a spinning circle for over 5 minutes. I then clicked to check it had worked and nothing has been paid and my balance is now zero. I can’t remember my balance but sure something was there, but now nothing has been paid.
Brave 1.26.74, Chronium 91.0.4472.124, Android 11; Build/RP1a.200720.012
Is your browser wallet currently verified? (yes/no) No
What date did you verify your wallet? N/a
Have you been able to successfully receive payments in the past? I believe I have had at least one payment previously, but I have a few brosers and may have remembered that wrong, but sure I have at least once
Are you using a VPN? (yes/no) No
Are you in a supported region (see here for list of supported regions)? Yes
Does your device pass the SafteyNet check (Android only)? Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? yes
See the below one drive links for
Log from the internals page
Hi I use brave on my android phone and have done for a few months.
Today it said to click to claim rewards and when I did the icon did not stop spinning for over ten minutes. When I went back and checked it had reset everything to zero on my balance and has took all my previous balance and pending rewards.
Attached is the log, nothing listed on promotions and event log
Wallet was not yet created
Total balance 0 BAT
Wallet status: Not connected