Message Region not supported (but it is supported)

Hello i am from Uruguay. I worked with rewards since 2022, recently I recibe this message " Region not supported Unfortunately, your Brave Rewards cannot be verified because your region is not supported for Brave Rewards verification at this time"

What Operating System and Brave version are you using?
Window 11 Brave Version 1.73.91 Chromium: 131.0.6778.85

Who is your verified custodian or self-custody?
Uphold

Are you in a supported region?
yes

@telpereg are you not originally from Uruguay? More particularly, when you created your Uphold account did you use a passport for a different country?

Hi, Yes I was born in venezuela, but all my documentation in uphold is with my uruguayan ID, in fact i have another laptop where everything works.

@telpereg You know, originally I was thinking you were able to get to a point of trying to login to Uphold before receiving the message, but when I look closer, you’re getting it beforehand, aren’t you? I’m thinking it’s because of your device settings, such as I discuss at Rewards are not available in your area