Dear channel - please bear with us; here is an explanation to the BAT differential.
- Each month, at the beginning of the month, the Ads system will take out what is ready to be paid out from estimated earnings (hence the drop)
- Then the system builds an Ad Rewards against that paid to amount so the BAT is allocated to your wallet
- Then the system allows you to claim it - the process is very different between Uphold wallets that are paid directly and browser wallets that show the BAT once claimed
We can assure you like we did in the pre-emptive post that BAT will not be lost but we are having issues with the Ads Reward system that was failing - it doesn’t fail for everyone but does fail enough. Rest assured that as soon as your Ads Rewards can be claimed, you will see the difference paid out.
For those that were to get paid Via your Uphold wallet, your payment is just in the Q and should get paid out. It was triggered at 10:30 PM PST on May 5 and usually takes a day. The reason for the delay was the same and we were ensuring those go out smoothly.
Meanwhile, bear with us and we may have some new issues due to these failing claims, and in some cases, claiming the grant but the grant not showing up. Each wallet has their BAT listed to be paid so rest assured the BAT will be paid. Thank you for your patience.
We will update this thread as soon as issue is resolved.