I posted last week the attached image to support with no reply; quite disappointing. On 5 of my devices, all Apple ios I have issues claiming the Ads Rewards and getting the message as shown. My wife initially had a similar issue on her Android mobile but eventually was able to claim; but her issue now is that she cannot Tip anyone as her usual favourite publishers are all unverified for some reason; which in not the case.
Brave is a fantastic Browser, but these rewards claims are a monthly lottery and quite off putting.
Sorry dev-team, but have to ask you this (but I predict what answer I will get; if any at all):
is the BAT programme even real? Or is it cover-up to fishing strategy? As of today, and with every day passing without this being fixed, Im more & more sure this all is just setup to lure unaware users into providing you (via telemetry) their data so you could sell it/convey some other shady business…
In the light of the above, I have to completely unistall Brave, remove all its traces and stop recommending Brave to other users.
I use an old Samsung S4 mini running Android 4.4.2 which Brave are saying is now unsupported and can’t upgrade therefore I won’t be able to get the 60 odd BAT I earned last month and also, I assume, any BAT accrued this month. Been able to claim from this device/OS up until now.
You’ve been extremely transparent. For me that’s enough. So thank you very much for the way you responded & handled the issue. I’m sure we all learn from our mistakes and issues like this may only make Brave better.
Aside of seeing Claim back in 1.18.1 (Android), I really hope well see Uphold linking (for Android’s Brave app.) before V2 (if theres a road map, a version in which that’ll be possible, kindly share.)
@steeven sir what about the bat lost on the brave beta for android. What do I need to do. As after I claimed the estimated reward decreased and also not received any bat either. But it just showed 33 bat received. Vut nothing was given.
@maarhart we have not yet released the fixes; we just posted the release versions and will update dates as soon as those fixes hit G and Apple for reviews. Stay tuned. The only ask is not to reinstall the browser and you should be able to recover. Thanks
Something that is making some noise in my brain is the “coincidence” of this problems together with the Halving of bitcoin. Knowing that because of the halving Bitcoin prices could go up people could feel tempted to change BAT for Bitcoins, decreasing the value of the first one. Are you trying to “control” that by blocking our chances to sell our (?) BATs ?? If we can’t decide what to do with our BATs, are they really ours ??