Lost all tokens after wallet restoration

Hello,

A couple of days ago I reinstalled my OS and restored my wallet. Everything went fine - it restored 5 or 7 BATs I had. Then I claimed the unclaimed BATs and had 29 point something BATs.

Later that day I was playing with the system and messed up it a little and accidentally uninstalled Brave. The next day I reinstalled it and tried to restore the wallet again. It did restore it, even added the estimated pending BATs, but not the ones I’ve already claimed.

I thought maybe it just needs a little bit of time to process everything, but it’s been a day or two I still have 0 BATs.

Hi @gydem - what OS and Brave version are you on? Do you have a verified wallet connected to Uphold?

OS: Ubuntu 20.04
Brave: Version 1.9.72 Chromium: 81.0.4044.138 (Official Build) (64-bit)
No, I don’t a verified wallet.

Please DM me your rewards internals. Thank you!

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