Briefly describe your issue:
-I didn’t receive my October payment, and the last ad displayed on my screen was on November 9th.
What Operating System and Brave version are you using?
-Windows 10 Pro, Brave Version 1.31.91
Is your browser wallet currently verified?
-Yes
What date did you verify your wallet?
04/23/2021, 12:25:36 PM
Have you been able to successfully receive payments in the past?
-Yes
Are you using a VPN?
-No
Are you in a supported region?
-Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
-Yes
I haven’t received rewards as well and I’m not getting paid for seeing ads now.
same issue! payment did not come through Gemini.
A warning came out saying that there was an issue and i lost my BAT without being able to do anything… Brave Reward system is soooo buggy!!!
Thank you for reporting! Please DM with the following information:
- Copy/paste your Wallet ID (found on
brave://rewards-internals
) - Your OS and Brave version (first three lines in
brave://version
) - A screenshot of your Rewards panel in
Settings --> Brave Rewards
.
This will help to speed up the troubleshooting. Thank you in advance!