I apologizes for the delay in getting back to you and I want to thank you for providing this extra information.
Now that’s very interesting because it means:
- the export step doesn’t save all of your passwords, and
- the import step doesn’t import all of the passwords in the CSV file.
Both of things are bugs and perhaps even separate unrelated bugs.
Now, I tried to reproduce your results on my machine where I have 25 stored passwords, but I wasn’t able to. My CSV file contained 25 passwords as it should, and I was able to import all of them in a different profile.
So this is quite tricky to investigate because we obviously can’t ask you for a copy of your passwords, and at the same time, if we can’t reproduce the problem, we can’t fix it. Here’s what I would suggest as a next step:
- Take a look at the exported CSV file and find the passwords that are in the password manager, but not in the CSV file. Based on your numbers, there should be 22 of them.
- Look at these 22 passwords and see if you can find a pattern.
For example, do these passwords have special characters in them that none of the other passwords have? Special characters that are likely to cause problems include the apostrophe (') and the quotes (").