iOS Legacy Transfer not appearing in desktop wallet balance

I am having an issue transferring my legacy iOS BAT onto a new Windows desktop browser.

The transfer itself looks to have completed successfully as I can see the transfer listed in the latest statement. However my balance is still showing BAT 0.000 and I therefore cannot withdraw anything to my Uphold wallet. I was under the impression the transfer would take several minutes to complete however my balance hasn’t refreshed since I did the transfer nearly a week ago.

Can someone advise what I need to do to get this pushed through?

My desktop version is the following if needed: Version 1.34.81 Chromium: 97.0.4692.99 (Official Build) (64-bit)

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