I only received a portion of my BATS help

Good morning, I tell you that on 11/8/2021 I transferred from brave rewards to my creator wallet a total of 33.75 Bats, I saw it here brave://rewards-internals/, and today they only paid me 19 bats, help

ayuda la concha de sus tiassssss

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Please DM me the email linked to your Creator account. Thank you.