I haven't received my bat in mobile browser

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**Description of the issue:**i haven’t received my bat of April month in my mobile browser

How can this issue be reproduced?

Expected result:

**Brave Version( check About Brave):**1.38.113

Mobile Device detailsmoto edge 20

Additional Information:

1 Like


I haven’t received May payout yet (Unverified wallet) @Mattches @steeven

Sir i don’t know where to find wallet I’d as my wallet I’d is not verified


Wallet Payment ID . . .

In a Brave Browser > New Window, take a look at:

  • brave://rewards-internals

Other Brave Rewards URLs of interest:

  • brave://rewards
  • brave://wallet

I have shared my details with you like wallet payment Id etc but i still don’t receive my bat or any kind of response please deposit my bat as soon as possible


I am not a member of Brave Support, nor an employee of Brave Software / Brave Rewards.

If you submitted your Wallet Payment ID and other info, at:


. . . then your information that Brave needs, is in a queue - a waiting list - to be processed.

I am not certain when they will get back to you.

In the previous month claim now button was not working which was fixed later and in this month I have not received the reward again. I have already raised a request from the help page but I haven’t got BAT in my wallet. @Mattches

I have already shared my details with you two times

@Mattches @tmancey I have not received the payout (May & June). In the previous month I was told that I’ll receive both May & June payout together in June.

1 Like

Can you please submit the information surrounding your issue to our form there so we can take a closer look?

Thank you.

I have already raised an issue. No one has replied.

Thank you for filling out the form — we do get a high volume of support requests and appreciate your patience. Can you please send me a DM with the email address you used when filling out the form and I can confirm that you are in the queue?

And i also not got the may month reward

Please do not post your personal email (or other personal information) on the public forms — if you’re asked by a support team member to submit this information here on Community, please do so via direct message (as requested in my original reply).

I will take a look shortly and ensure that your request has been received.
Thank you.

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