I have BAT in the brave browser and it is connected to uphold but the balance that i can see in browser can't be seen in uphold. I have disconnected and connected again but still unable to see. in uphold it us showing 0 Bat but in browser it is 24.75 BAT

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Screenshot_2021-06-29-20-39-19-50_e4424258c8b8649f6e67d283a50a2cbc
Screenshot_2021-06-29-20-39-19-50_e4424258c8b8649f6e67d283a50a2cbc1080×2340 284 KB

Screenshot_2021-06-29-20-39-39-08_e4424258c8b8649f6e67d283a50a2cbc
Screenshot_2021-06-29-20-39-39-08_e4424258c8b8649f6e67d283a50a2cbc1080×2340 219 KB

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Hey @ErrOr14 !

You may be experiencing a known issue with BAT not transferring over to Uphold.

When did you verify your Brave wallet? If you did it during this month then your Uphold account will not update until our payment period starts, which is the first week of July around July 5th.

If this has been an ongoing issue we are working on a fix that should be available within the next two weeks! Stay tuned for more updates.

Hope this helped explain.

Porridge

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Hi @GreenBananaPorridge This solution is also for “device_limit_reached?”

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Hey @Rich20 !

Unfortunately no, we do not have a way of removing unused wallets from your Uphold.

Porridge

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Hey i disconnected and tried again to connect but now i am unable to reconnect again. On click on verify button in the mail, i reach to uphold page directly but still brave is not connected to uphold. And i tried it more than 10 times. After gap of time too but still no solution. Help please.

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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

Porridge