I got an uphold account but can't connect for rewards

Briefly describe your issue:
I just got my uphold account fully active. When I try to connect it to brave rewards I get an error message saying “woops can’t connect” and it directs me here.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11. Brave Version 1.66.115

Is your Brave Rewards Profile currently verified? (yes/no)

What date did you connect a your Brave Rewards Profile?
according to uphold brave is connected but i still get this error

Have you been able to successfully receive payments in the past?
havent used it at all before this

Are you using a VPN? (yes/no)

Are you in a supported region (see here for list of supported regions)? yes

Does your device pass the SafteyNet check (Android only)? i use pc

Have you fully completed Uphold’s CDD requirements? yes

A post was merged into an existing topic: May 2024 Uphold connection errors (aggregate topic)