i didnt recieve my february payout on my verified uphold
You should send a direct message (DM) to the moderators. Provide the short explanation of your problem and the following information:
- Copy/paste your Wallet ID (found on
brave://rewards-internals
) - Your OS and Brave version (first three lines in
brave://version
) - A screenshot of your Rewards panel in `Settings → Brave Rewards
Mattches and Steeven are the moderatos who handle most of the rewards issues.
How to DM a moderator:
- Click on their icon and select the Message button in the top right corner or
- You can go to your profile and create a new message in Messages.
i already message them and they didnt respond
Great! How long has it been? I think they are working from the bottom up (first come, first serve basis) and may not have gotten to yours yet.
same here my friend they arent responding since 5 days
about 6 days and they are not responding on my message
Ugh, hopefully they will reach you soon. It’s Saturday in the USA. I read somewhere the moderators don’t work weekends. They may pop in but usually there isn’t any coverage on weekends. So will have to wait for Monday to see if funds arrive.
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