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Description of the issue:
Hyatt.com not loading in Brave. works fine in Chrome and Safari. And yes Shields are down.
Exact URL of the website in question:
https://www.hyatt.com/en-US/home
Did the issue present with default Shields settings? (yes/no)
Yes
Does the site function as expected when Shields are turned off?
No
Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
Nope - does not work with shields on or off.
Does the site work as expected when using Chrome?
Yes
Brave version (check About Brave):
Version 1.64.113 Chromium: 123.0.6312.86 (Official Build) (arm64)
How so? for example, I just tested and see below:
And it works regardless of what I navigate to there
I’d assume it is going to be something device specific. It could be you need to clear cookies/cache, perhaps an extension is creating a conflict, your DNS needs adjusted, it’s due to VPN/Proxy, or whatever.
It will be helpful to know what you’re experiencing when you try going to the site. Perhaps for you to test in private window and/or in a new browser profile as well.
Thanks for the feedback. I turned off extensions, cleared cookies/cache and still a blank screen. However when I use a private window it works fine. So it must be something in my settings blocking this site all of a sudden. I’ll keep digging. Thanks!
1 Like
Weird. Usually the only difference between normal and private is (1) Private opens with no cookies -and- (2) extensions are disabled by default.
So if you have done both, it should clear up. Only thing I’ll ask, when you cleared cookies/cache, did you pay attention to the timeframe? Reason I ask is by default it just is for the past hour. If you didn’t change that, may be where the problem lies.
The site does have some anti-bot’ing detection. VPN or secureDNS could affected it
Also experiencing this behavior, I cannot load hyatt.com. Loads in incognito ok though
They must have fixed the website as now it’s loading for me in Brave.
I tweeted the antibotting company managing hyatt to get it fixed, was fixed a few days ago
1 Like
Awesome. Thank you so much!
