Hi, I’ve recently downloaded Brave and made the switch from using Chrome. I love this browser so far, it has everything I need and it’s much safer and faster than any other browser. The only problem I’m having right now is I can’t download shared files or from shared folders in Google Drive.
I tried clearing my cache, browsing history, turning off the shield and even allowing cookies for Gdrive - but to no avail. I’ve repeatedly done these steps, leaving me frustrated and tempted to revert to my old browsers.
@kayselya,
Thanks for reaching out!
Forgive me for asking but – you do have access to that page – correct? Just have to make sure!
In addition, can you tell me:
Are there specific files on drive/shared drive that land you here or is it any/all? Further, can you download files from other sites?
Are you able to download them while using a private window session?
@kayselya,
I’m glad that worked – points to some issue with that specific site data. I know you said you’d cleared cookies and all that but I’d like to try the following:
Visit drive.google.com and click the “lock” icon on the left side of the address bar
Click Site Settings
Select Clear site data, then Reset Permissions
Now scroll back to the top of the page and click the “back” arrow – this should land you in Content settings
Go to Cookies --> See all cookies and site data
Use the search box and run a search for drive.google.com
Click Remove All Shown to clear any remaining cookie data for the site (if any).
Relaunch Brave, visit and re-authenticate into drive – use default Shields settings.
Let me know if you’re able to download content from google drive after performing the above.
@kayselya,
Interesting…
Can you try making and using a new profile? It seems to be tied to your Default Brave profile data (drawing this from you using a private session successfully), this would help confirm.
Use the Manage People option, create a new profile. see if you can download.
