Earning BAT Rewards but Balance does not get updated

Brave Rewards Rewards Support
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Please fill out the template below:

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Briefly describe your issue:
Even though I am seeing notifications that I have earned BAT over the last month, my Balance of BAT has not changed in over three months (currently stuck at 399.090 BAT)

What Operating System and Brave version are you using? (Menu --> About Brave)
Windows 11 Pro 23H2
Android 10, 14
Brave Version 1.67.123 Chromium: 126.0.6478.126 (Official Build) (64-bit)

Who is your verified custodian? (Uphold/Gemini/bitFlyer)
Uphold

Are you in a supported region? (see here for list of supported regions)
Yes. I am in USA

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Please submit your issue here and we can take a look.

Thanks!

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