Didn't received Brave Ads payout!

I did not received payout for December ads from 3 of my profiles.

I have 4 active profiles with uphold connected to all of em.

I received ad rewards from one profile but didn’t got any payment from remaining profiles!

Without any issues last month I received my payment on all those 4 profiles!

  1. “I have read through the checklist above, and it seems that none of those reasons apply.” (Yes)

  2. Which platform are you on (Android, iOS, MacOS, Windows, Linux)? Windows 7

  3. Have you ever received payouts in previous months, or is this your first time? Yes, I had received payment successfully from all those 4 profiles!

  4. Do you have a verified wallet? That is, is your Brave Rewards wallet connected to a verified Uphold.com account? Yes

  5. If you have a verified wallet , have you ever connected your Uphold account to 4 or more different devices in your lifetime? This includes previous installations of Brave, Brave on different platforms, as well as Brave-Beta, Brave-Dev and Brave-Nightly versions. > I connected only 4 profiles. I didn’t even login to anyother device except these 4 profiles

  6. If you have a verified wallet , did you ID-verify using an ID from a region that is unsupported by Brave Ads? For example, even if you live in the United States, did you verify with a Kazakhstani passport/driver’s license? Yes

  7. If #5 and #6 do not apply to you, please send me (@steeven] a PM with a brief note about your issue. (Please send via private message only.)

  8. Uploading supporting screenshots of your Brave Rewards settings page is very helpful.

Here’s the screenshot

1 Like

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

2 Likes

I DMed you, please check. Thanks.

I DM you, but you don’t reply me .
Please reply me

?

You didn’t even DMed me!

Hello sir @steeven any update?

he don’t reply me , good job
i will uninstall brave , say bye bye

Any updates??? It has been 5 days! @steeven

Hi @VishnuVarma, as requested above, please send the noted info in a DM. Thanks!

I already sent you a DM 8 days ago!

Hello!!!?? @steeven why it’s taking so long!?

I already DMed you the required information, please at least respond if you have received my DM or not.

Give me an update!

Hi @VishnuVarma, please see reply to DM.