Didn't Receive June 2023 Payout (Ticket 201425)

I did not receive my payout for ads viewed in June of 2023.

Latest MacOS public release, Brave version 1.53.92 (beta)
Verified custodian is Gemini
In the U.S.

EDIT: Ticket 201425

If that is the case I wont be using this browser anymore. I hope the Brave people figure this crap out. Gonna be a lot of users uninstalling this browser.

3 Likes

There are quite a lot of us affected by this, most have been flagged. They’re asking us to submit support tickets so they can investigate each instance individually. You can submit a support ticket here.

@Notloc Main thing is as Thrive had shared, make sure you create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 so people from Brave can investigate. Typically it takes about 3-5 business days, but because there’s been a lot more tickets than usual, it may take a bit longer.

Main thing I’ll suggest to you is that you reply here with your ticket number once you’ve created a ticket. But overall just is going to have to be patient while they are looking into things.

Please look at mine 205552

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