I’ve opened a support ticket like a week ago and still haven’t heard anything. I have received 0 for my october 8th payout in my Gemini account. I never got a Claim button, the browser just told me I’d received the payout on the day but my Brave payout history says I haven’t received anything and I know I haven’t received anything as my balance is still the same and I haven’t had any deposits in my Gemini account.
It will take some time. But you will get an answer.
Could you DM me your ticket number? I’d be happy to take a look.