Did I lose my rewards if I formated my PC?

Brave Rewards Rewards Support
1

Hi, guys.

I have a question about my Brave Rewards from May 2021.

I had to format my computer on April 12. So, I had to reinstall Brave again. The thing is, when tried to do a backup of my rewards before format my PC (I had more than 1.000) I couldn’t find the option to do it. Besides, I read in that window like a legend in that it says if I had my uphold account is linked to my wallet I can secure my rewards. (I have my uphold account linked to my wallet and verified).

I reinstall Brave and link my uphold account to my wallet again and my Brave Rewards started from 0, but I notice that if I turn on the contributions option appears « more than 1.000» in the counter (I’ve turned off that option).

Why is this happening? I’m going to lose those brave Rewards and just going to recieve the rewards that I earned from April 12th to 30th, or those « more than 1.000» gonna be credited to my uphold account when the verified payments procesing ends?

Could someone help me, please?

2

You will most probably lose it. You could have waited till the Payment Day before resetting you PC.

3

yes man you will lose it all. I once lost 1.7 bat

4

Hi, ItzMeRajat.

Unfortunately no, I couldn’t wait until the payment day. My PC is my tool to work and it was necessary to format my PC.

Well, bad luck if I lose those BATs. But I don’t understand why those BATs appear on the contributions option… is like a bug?

5

Hi, Bhuvan1.

Well… Thanks. But still… Why those BATs it appears on the contributions counter, xd? That’s a little weird. I notice that even when I reinstall the Browser and I linked my uphold account to Brave Rewards again and my counter was 0.

I hope you can understand why I am trying to say, my English is not… good at all.

6

I do think it is a bug then, coz I have never seen it happen before.
You have turned off Monthly Contributions right?

7

Hi.
Yep, I have the auto-contributions turned off right now. I saw that «more than 1.000» once when I link my uphold account to Brave Rewards and I was going to turning off that option again.

I didn’t create a topic before because i thought that if i had my uphold account linked and verified they’re going to paid me that too (as the Browser say on the backup screen).

But its a kind little weird that appear on that counter and not on my brave rewards counter. I just asking because i want to know if i going to recieve my full payment or just i’m going to recieve the BATs that i earned from April 12th to 30th.

And to be prepared the next time i need to format my PC :sweat_smile:.

I really love how Brave Browser works, but this thing of the BATs disappiring and that you lose the rewards that you earned if you reinstall the browser… piss me off… a little.

Thank you for take your time for answer me, ItzMeRajat, and i hope you can understand what im trying to say… My grammar in english is not good at all, haha :joy:

Have a nice day!

8

definitely. if you need reset. wait for next month
You could have waited till the Payment Day before resetting you PC.

9

Hi, rks143.

Yes, I already know this. I’m going to be prepared the next time I need to do a reset of my PC.

Thanks for answer me, rks143. Have a nice day!

1 Like
10

No Problem :slight_smile:
And your Grammar is good (Better than mine tbh)

Glad I was able to help.

1 Like
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