Hello. I think I have made an unintentional mistake regarding my Brave Rewards. I had several dollars that had accumulated, but I decided to restore my desktop computer yesterday and when I installed Brave Browser again, they were no longer there. 
I honestly did not even think about it. I remembered to back up my bookmarks but because I am relatively new to this browser, it didn’t occur to me that they might not be there. I only just signed up for a Brave Rewards account today, so there’s also that. 
Last week, I did try to verify with Uphold but they said my account was being reviewed and then I see today that it is restricted. I sent an email off to them but don’t know when I may hear back. I am just wondering if anything can be done about this? I hate to lose what I had accumulated and have to start all over.
Thank you,
Sheryl