Briefly describe your issue:
Did not receive reward payouts on my mobile Brave in January (for December earnings). I received payout for my desktop browser, but not mobile. My rewards summary on mobile says “MISSING: MONTHJAN 2022”.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Brave 1.34.80, Chromium 97.0.4692.71
Android 12; Build/SP1A.210812.015
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
I do not know, it does not say when. It was probably a couple months ago. Wallet is successfully connected/verified and I can see my balance.
Have you been able to successfully receive payments in the past?
Yes, I have received all payments successfully until now.
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes (Canada).
Does your device pass the SafteyNet check (Android only)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes