Briefly describe your issue:
I received my last payment on December 10th. I had no problems until then, I was using the browser on both my phone and PC.
In January, the December payout was not received. I assumed it was because I had lost my previous phone with the browser installed before the payout began, so I continued using the browser as usual.
However, the payments in February and March also failed.
Every month, the balance in the browser was normal, and it was reset after each payout as if the payment had been made, but it was never credited.
What Operating System and Brave version are you using (Menu --> About Brave)?
Android / PC
Is your Brave Rewards Profile currently verified? (yes/no)
Yes
What date did you connect a your Brave Rewards Profile?
Can’t remember the first, but the last connection was in January.
Have you been able to successfully receive payments in the past?
Yes, the last payment was December 10th
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Have you fully completed Uphold’s CDD requirements?
Yes