Constant crashing... STATUS_ACCESS_VIOLATION

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1

How can this issue be reproduced?

  1. seemingly random across multiple websites

Expected result:

Brave Version( check About Brave):
v1.57.62

Additional Information:

2

@radikul Let me ask you some questions to help get some things figured out. The questions below are to troubleshoot what might be causing issues but also to get more info so we can check if the issue can be replicated. All of it is kind of important in order to better help.

  1. Do you see anything under brave://crashes? I just want to note, if you see Send Now then you’ll need to click those and then close Brave entirely so it can send. Then go back to brave://crashes and share the Uploaded Crash Report ID here. We do not want or need the Crash Context, only the Uploaded Crash Report ID. (copy/paste if you would, don’t do a screenshot. It makes it easier to process)

  2. Does this happen in a private window?

  3. If you create a new profile (hamburger menu image → Add a new profile) and don’t change any settings or add extensions to it, does the issue still occur?

  4. What version of Windows are you using?

  5. Can you share some links for websites this is happening on?

  6. Does disabling Shields make any difference?

  7. Are you using a proxy or VPN? (If so, try disabling it and see if issue persists)

3
  1. yes, every crash that has happened
  2. yes
  3. tried that
  4. Windows 11 Pro N 22621.2215 Windows Feature Experience Pack 1000.22662.1000.0
  5. yahoo, google, facebook, all the tracking kind it seems
  6. I’ll try
  7. nope
4

Need you to share the Uploaded Crash Report ID so it can be looked into. Developers/Support can at least look to see what it’s saying is triggering, such as if it’s memory or something else.

5

Crash from Monday, September 11, 2023 at 3:18:39 PM

Status: Uploaded
Uploaded Crash Report ID: a9500900-30cd-ae0a-0000-000000000000
Upload Time: Monday, September 11, 2023 at 3:18:40 PM
Local Crash Context: 8288ea6c-2ee0-4355-b72d-f0bb936a4fc8
6
Status: Uploaded
Uploaded Crash Report ID: e9370900-30cd-ae0a-0000-000000000000
Upload Time: Monday, September 11, 2023 at 2:12:11 PM
Local Crash Context: 978197a6-6572-4b36-b598-feafac2c7bf8
1 Like
7

Thanks for that. I’ll tag in @Mattches in hopes he can pass it along and get back to you with some things.

8

Taking a look at the crash reports now.

9

@radikul,
Are there any more crash reports you can share with us? Additionally, can you share what you see in brave://version and also tell me if you have any flags enabled in brave://flags?

10

I can provide more and I didn’t make any changes to Flags but

Version:

Brave 1.57.64 Chromium: 116.0.5845.188 (Official Build) (64-bit)
Revision 25c5f0154a27707e95614f4ae5c79975958e2d09
OS Windows 11 Version 22H2 (Build 22621.2215)
JavaScript V8 11.6.189.20
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36
11

it’s getting Worse

this page blows it up constantly
https://www.reddit.com/r/ASUSROG/comments/h0ree5/xmp_and_ai_optimization_overclocking/