Connecting uphold to a new browser on a new pc

Hey I had to get a new pc and for some reason whenever I try and verify my wallet on the rewards it takes me to sign in, then it makes me to the authenticator which then sends me a email and whenever i click the email i log in but for some reason my account hasn’t logged in it’s just a circle at the moment, I have sent a support request through uphold but I was wondering has anyone had this happen before?

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